Privacy Policy

1. Who We Are

Lutis Automotive is a division of Aravind Automobiles LLC, registered in the Sultanate of Oman (CR 1446523, PO Box 2358, PC 112, Muscat). References to "Lutis", "we", "us", or "our" in this policy refer to Lutis Automotive and its parent entity.

We are committed to protecting the personal information of individuals who interact with our website and services. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, telephone number, when submitted via our contact form or provided directly to us.
• Correspondence: The content of messages sent to us via our website contact form or email.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs. This data is collected via Google Analytics and Google Tag Manager.
• Cookies: Our website uses cookies for analytics purposes. See Section 6 for more information.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries submitted through our contact form or by email.
• Assess project proposals and determine whether an engagement may be appropriate.
• Communicate with prospective and current clients about our services.
• Improve our website and understand how visitors interact with our content.
• Comply with applicable legal obligations.

We do not use your personal information for automated decision-making, and we do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your personal information on the basis of legitimate interests (responding to enquiries, improving our services) and, where applicable, compliance with legal obligations. Where we rely on legitimate interests, we have considered your rights and ensured that our interests do not override them.

5. Data Sharing

We may share personal information with:

• Formspree: Our contact form is processed by Formspree, Inc. Submissions are subject to Formspree's own privacy policy.
• Google Analytics / Google Tag Manager: We use these services to understand website usage. Data is processed by Google LLC in accordance with their privacy terms.
• Professional advisors: We may share information with legal, accounting, or other professional advisors where required.
• Regulatory authorities: Where required by law or regulation in the Sultanate of Oman or other applicable jurisdictions.

6. Cookies

Our website uses cookies to collect anonymised analytics data via Google Analytics. These cookies do not identify you personally. You may disable cookies in your browser settings; however, this may affect the functionality of the site.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry correspondence is typically retained for a period of three years unless an ongoing engagement relationship exists.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise any of these rights, please contact us at info@lutisautomotive.com.

9. Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date of last revision noted at the top.

11. Contact

For any questions about this Privacy Policy or our data practices, please contact us at:
info@lutisautomotive.com
Lutis Automotive, CR 1446523, PO Box 2358, PC 112, Muscat, Sultanate of Oman.